MGMT 6960
LEAN STRATEGIES FOR MANUFACTURING AND SERVICES

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American Society for Quality World's leading authority on quality. Advances learning, quality improvement, and knowledge exchange for improved business results, & better workplaces & communities worldwide.

Curious Cat Management Improvement Blog Blog with large section on lean with links to podcasts, documents, and more.

Genie's Continuous Improvement Journey (video) "At Genie, the continuous improvement journey is ongoing. Every team member is a contributor, every idea has value and every improvement makes Genie more competitive. Discover some of the ways we are working to deliver higher value to our customers."

Lean Enterprise Institute Headed up by James Womack, this site has lots of information about what's going on in the lean world. Includes a history and overview of principles. Membership is free to students.

Lean Plus web site "Leadership Excellence International, Inc. was founded in 1995 with the vision to be the catalyst for eliminating hidden waste in manufacturing, assembly, customer service, and distribution operations." Sign up for free lean newsletter!

Lean Production / Lean Manufacturing (videos) Defense Acquisition University video series featuring James P. Womack

Toyota Manufacturing Strategies (video) Keynote presentation by Dr. Shankar Basu President and CEO of Toyota Material Handling U.S.A., Inc. Free, but registration required

Webinar: Value-Stream Improvement for the Office and Services "Office and service work offer 'target rich' environments for improvement. But they also present the huge challenge of applying lean principles and tools away from the traditional shop floor. Over the last four years some of the most seasoned Lean veterans have responded to this challenge by adapting lean principles and Value-Stream Mapping (VSM) methods to these non-manufacturing environments." From the Lean Enterprise Institute

Webinar: Lean Product and Process Development "This free webinar will give you a clear view of how to create and sustain a lean development system, based on the ... book Lean Product and Process Development by the late Allen Ward, who pioneered research into lean product development and how Toyota practiced it. Using a very practical approach, the book describes the technical tools, the management system, the management behaviors and mental models needed to make Lean product and process development work." From the Lean Enterprise Institute

Webinar: Strategy Deployment: What is it? Why Should I Care? "Strategy Deployment is the system that Toyota developed and still uses to ensure that the critical few strategic objectives drive improvement activity in the organization. From a Lean perspective, it ensures that everyone is working to improve things in their zone that will directly contribute to achieving the company’s most important objectives." From the Lean Enterprise Institute

Podcast & pdf: Lean Management and the Role of Lean Leadership "Jim Womack, chairman and founder of LEI, will provide an update on the Institute’s ... efforts to identify the components of a Lean Management System. John Shook, senior advisor to LEI and the first American hired to work in Toyota’s Japanese operation in 1983, will share the key characteristics of lean leadership as practiced at Toyota." From the Lean Enterprise Institute

Webinar: Making Lean Stick "Authors Michael and Freddy Ballé, whose best-selling The Gold Mine: A Novel of Lean Turnaround, explores how the technical and human elements of a lean transformation converge, share their thoughts and experiences on how leaders make change stick." From the Lean Enterprise Institute

Webinar: Lean Solutions Live Internet Broadcast by James P. Womack, 2005. From the Lean Enterprise Institute

Journal, Magazine and Newspaper Articles

ProQuest Direct (RPI Hartford login ID and password required)
Full text articles from business and management journals and from national and regional newspapers.

Business Source Premier (EBSCO)(RPI Hartford login ID and password required)
Full text from scholarly business journals covering management, economics, finance, accounting, and international business.

Emerald Fulltext (RPI Hartford login ID and password required)
Full text articles from journals covering the major management disciplines, including marketing, human resources and organizational development, library and information management, quality, and operations management.

LexisNexis Academic (RPI Hartford login ID and password required)
Full text articles from news, trade, legal and business publications.

Lean Bibliography